Terms & Conditions
Azelene Williams Terms of Service
1. Introduction
These Terms of Service ("Terms") govern your use of the Azelene Williams website and services. By accessing our website and services, you agree to comply with these Terms.
2. Services
Azelene Williams offers counselling, coaching and public speaking services. These services are provided in accordance with the guidelines set forth by the Australian Association of Social Workers (AASW) and the Australian Counselling Association (ACA).
3. Client Responsibilities
Clients are expected to:
Provide accurate and complete information during the counselling process.
Attend scheduled sessions on time and notify us of cancellations at least 24 hours in advance.
Engage in the counselling process with an open and honest approach.
4. Confidentiality
All client information is kept confidential, except in situations where disclosure is required by law or necessary to prevent harm to the client or others. For more details, please refer to our Privacy Policy.
5. Payment and Fees
Fees for services are outlined on our website or discussed during the initial consultation. Payments are due at the time of service unless otherwise arranged. We accept direct
transfers, direct deposits, and PayPal.
6. Cancellation and Refund Policy
Clients must notify us of cancellations at least 24 hours before the scheduled session. Failure to do so may result in a 50% cancellation fee. Refunds are handled on a case-by-case basis.
7. Limitation of Liability
Azelene Williams is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our services. Our liability is limited to the amount paid for the services rendered.
8. Governing Law
These Terms are governed by the laws of Western Australia, without regard to its conflict of laws principles.
9. Changes to These Terms
We may update these Terms from time to time. We will notify you of any changes by posting the new Terms on our website. Your continued use of our services after any changes constitute your acceptance of the new Terms.
10. Contact Us
If you have any questions about these Terms, please get in touch with us at:
Email: azelenewilliams@gmail.com
Phone: +61 405 246 176